The scheduled system maintenance has now successfully completed.
Please note - you may experience slower response times while the systems re-learn. Email sending will now resume, automatically catching up from what was due to be sent during the maintenance window.
Note: API and transactional API errors will need to be retried by your systems, if you do not have a retry mechanism in place, this will need to be done manually.
Posted Mar 18, 2023 - 23:30 GMT
Update
The maintenance window has been extended, a further update will be sent in due course
Posted Mar 18, 2023 - 23:02 GMT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Mar 18, 2023 - 21:59 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 18, 2023 - 21:00 GMT
Scheduled
We would like to remind you we are planning scheduled maintenance on our platform on Saturday the 18th March at 21:00 GMT / 17:00 EST.
The maintenance is expected to take 2 hours and during this period all our systems will be offline.
Once the maintenance has completed the UI will be restored (although expect slower response while systems re-learn), and email sending will resume, automatically catching up from what was due to be sent during the maintenance.
Note: API and transactional API errors will need to be retried by your systems, please ensure you are following best practices and have a retry mechanism in place.
Thank you for your understanding, and if you have any queries or concerns, please raise a case with our support team here https://support.ometria.com/hc/en-gb/requests/new and one of the team will get back to you.