We can confirm that the underlying issue with the API has been resolved, with all delayed data having been ingested and verified.
Posted Aug 16, 2022 - 13:56 BST
Update
Thank you for your continued patience. We have been ingesting all relevant data over the weekend and currently, as of this morning, we are at 82% of overall data ingested. Due to this, we are confident of having all data ingested by the end of today (Monday the 15th of August).
Posted Aug 15, 2022 - 10:37 BST
Update
Our engineers have developed a solution that will reprocess any impacted data from the affected dates that has not subsequently been re-added. This process is currently being tested to ensure data accuracy, once completely tested this will be released to reprocess the impacted data. The API remains operational.
Posted Aug 11, 2022 - 17:54 BST
Monitoring
A fix has been implemented and we are continuing to assess the impact and final resolution. The API is currently operational.
Posted Aug 09, 2022 - 11:41 BST
Identified
Our engineers have identified the root cause and have rolled back a previous change. We are assessing the impact of this change.
Posted Aug 08, 2022 - 16:13 BST
Investigating
We are currently investigating reported delays in processing data from our API.